Success Center | Ice In Paradise

Starting Hours of Operations

Monday, Wednesday, & Thursday

2:30PM – 6:30PM

Official Program Launch Date is Monday, February 24, 2025.

Registration is live now, so keep scrolling to see how you can save your spot today!

HOW TO RESERVE YOUR SPOT FOR OPEN HOURS

1. Set up your account with DaySmart Recreation, if you don't already have one. This is how you will be able to reserve a workstation or study table. You can click this link HERE to create your account.

2. In DaySmart, select the date and time that you'd like to reserve a workstation or study table. You can click this link HERE to reserve your spot.

HOW TO SIGN UP FOR ONE-ON-ONE TUTORING

1. Set up your account with DaySmart Recreation, if you don't already have one. This is how you will be able to reserve a workstation or study table. (You can click this link HERE to create your account).

2. The Success Center Director will reach out to you to match you with a tutor. Once you've been matched and a date and time has been agreed upon, go in DaySmart, and select the date and time that you'd like to reserve a workstation or study table.

HOW TO BECOME A VOLUNTEER TUTOR

1. Fill out the Volunteer Tutor Intake Form below. This will help the Success Center Director match the subjects you are able to tutor with an individual that needs tutoring in that subject.

2. The Success Director will review your form responses and they will reach out to you shortly.

If you're over 18, you will need to complete a background check through Rink Management Services Corporation through PayCom, their online portal.
You may also be required to submit a resume.

3. The Success Center Director will reach out to you to schedule an introduction to answer any questions and to discuss your start date and other details.

SUCCESS CENTER POLICIES

All users of the Success Center space must agree and comply to Ice in Paradise’s Code of Conduct Policy.

Disrespect of Ice in Paradise staff or other users of the Success Center will not be tolerated.

Theft, destruction, or vandalism of property will not be condoned.

Disruptive behavior will not be allowed, such as yelling or throwing projectiles.

Users will only use workstations for work or school related activities.

No food or drinks will be allowed in the Success Center, with the exception of closed tumblers or sealable water bottles.

Users should be considerate of the space and needs of others in the room (loud music, group conversation, etc). The use of headphones is required when listening to audio from any device such as the workstations, personal laptops, or cellular devices.

Users should clear their workstations or the spaces used and remove any personal items in a timely fashion for the arrival of the next person.

Users of the Success Center must check-in and check-out with the Success Center Director when they use the Success Center.

Users of the Success Center must reserve the use of workstations or the study table in advance, with the exception of scheduled drop-in study hall sessions.

Arrive on time for your reserved timeslot of the Success Center space. To help ensure our resources are fully utilized, if you arrive 15 or more minutes late, your spot might be forfeited for someone else's use.

After the use of any of the workstations, follow the log-off procedure of the workstation, so it can be ready for the next person.

The Success Center is not responsible for lost or stolen items including the loss of files or other digital works created during the session. Workstations will be restarted between sessions and users should mindfully export/print/backup their work accordingly.

Ice in Paradise reserves the right to immediately revoke or suspend the use of the Success Center space to users who violate our policies.

SUCCESS CENTER DISCLAIMERS

The Success Center space is first come, first serve, if you did not previously reserve your spot, there might not be space available to accommodate you.

There is no guarantee that a match be made between an individual looking to be tutored and a tutor.

Not all volunteer applicants will be used or placed for the Success Center.

The Success Center is composed of a volunteer workforce. If we don't have volunteers, we will try to inform individuals beforehand and have a replacement study session.

Our Hours of Operation are subject to change, but we'll endeavor to provide advance notice if possible.

The Success Center is not responsible for lost or stolen items including the loss of files or other digital works created during the session. We will not be able to replace nor recover any of the lost items or files.

The Success Center is not a daycare; if an individual is dropped off outside Ice in Paradise, it is the responsibility of that individual to check-in with the Success Center Director.

To help ensure that our resources are fully utilized, if you registered for a spot but arrive 15 minutes late, your spot might be forfeited for someone else's use.

For any intake form submissions or emails sent to successdirector@iceinparadise.org, expect a minimum of a 24-hour turnaround.

What happens when my session is over?

Guests may stay and use the Success Center with the status of a drop-in guest (i.e. as long as the space is not reserved, and the room is not at max capacity) until hours of operation conclude for the day.
How many sessions am I allowed to book once registration opens?

There is currently no limit to how many sessions one guest may reserve, but the Success Center is first-come, first-serve, so make sure you reserve your spot!
How do I cancel a reservation?

If you know you won’t be able to attend your reserved timeslot ahead of time, please email the Success Center Director at successcenter@iceinparadise.org so we may open your spot to another guest in need!
Can I bring my own tutor to the Success Center?

Yes! Anybody with a Daysmart Account can use our Success Center to meet and be productive! Just make sure to reserve your spot because we have limited capacity.
Can I use the Success Center without a reservation?

No, you must reserve your spot prior to using the Success Center. If you're unable to do so, you can try dropping-in during our normal operating hours and the Success Center Director can help you reserve your spot, if the room is not already at full capacity.
Can I get a refund?

Ice in Paradise does not offer refunds.
Can I start even though the session has started?

Yes, you can enroll anytime throughout the session and we will prorate you.
We don’t have gear, how can I schedule a gear fitting for the gear exchange program?

No gear? No problem! Email GYHL@iceinparadise.org to schedule a fitting. Fittings take about 15/20 minutes and will need to be completed prior to your first class.
Does my child need to know how to skate before starting the program?

Skating experience is required and we offer a significant discount for hockey players to our Learn to Skate program for enrolling in both programs at the same time.
What if I need to switch lesson days midway through the session?

Just let the front desk know and we will make the change on our end.
Is there a family discount?

Yes! We have a family discount that will automatically apply at check out.
How young can my child start?

Youth Players must complete at least 2 consecutive sessions of our Learn to Skate Program before entering Monarchs.
What if I have to miss a class?

If you have to miss a class, you can make up the class on an alternate day we offer Young Norqs, just let the front desk know when you check in.
How young can my child start?

We have skates and equipment that fit 3-10 years old. Youth Players must complete at least 2 consecutive sessions of our Learn to Skate Program before entering Young Norqs.
Is there a family discount?

Yes! We have a family discount that will automatically apply at check out.
What if I have to miss a class?

If you have to miss a class, you can make up the class on an alternate day we offer Young Norqs, just let the front desk know when you check in.
Can I start even though the session has started?

Yes, you can enroll anytime throughout the session and we will prorate you.
We don’t have gear, how can I schedule a gear fitting for the gear exchange program?

No gear? No problem! Email GYHL@iceinparadise.org to schedule a fitting. Fittings take about 15/20 minutes and will need to be completed prior to your first class.
Does my child need to know how to skate before starting the program?

Skating experience is required and we offer a significant discount for hockey players to our Learn to Skate program for enrolling in both programs at the same time.
What if I need to switch lesson days midway through the session?

Just let the front desk know and we will make the change on our end.
Can I get a refund?

Ice in Paradise does not offer refunds.
How young can my child start?

GYHL Jr. Hawks comprised of 3 divisions Ages 4-7: Minors 1 Ages 8-11: Minors 2 Ages 12-16: Majors
Is there a discount?

Yes, we offer a sibling discount which is applied automatically upon checkout.
Does my child need to know how to skate before starting the program?

Skating experience is required and graduation from our Young Norqs program is the way to start. We offer a discount for our youth in-house hockey players for our Learn to Skate program if enrolling in both programs at the same time.
What if I have to miss a class? Or can I just drop in?

We do not have make-up classes or drop ins for GYHL.
Can I get a refund?

Ice in Paradise does not offer refunds.
We don’t have gear, how can I schedule a gear fitting for the gear exchange program?

No gear? No problem! Email GYHL@iceinparadise.org to schedule a fitting. Fittings take about 15/20 minutes and will need to be completed prior to your first class.
How long are the seasons?

Fall and Winter Sessions run for 16 weeks long Spring Session is 8 Weeks Summer Session is 6 Weeks
Can I start even though the session has started?

Yes, you can enroll anytime throughout the season and we will prorate you.
If I have never skated and want to play hockey, where do I start?

We recommend starting in our Adult/Teen 1 Starter class in our Learn to Skate Group classes for 2-4 sessions before signing up for our Adult Beginner Learn to Play Clinics
Can I rent gear?

We do not rent or sell gear. We have a gear donation closet and you can use any donated gear in that closet. Email the Adult Hockey Director at adulthockeydirector@iceinparadise.org to schedule a fitting. Note: We do not have adult helmets so please purchase your own.
How do I get on an adult team if I am new to the program?

You can email the Adult Hockey Director to join our 3v3 League or our D5 Adult League at adulthockeydirector@iceinparadise.org.
Do I need hockey gear to participate in the Learn to Skate Program?

You do not need hockey gear, but we recommend wearing protective gear. If you need a gear fitting, or advice on gear, email our hockey director.
If I miss a class, do I get a refund?

Ice in Paradise does not offer refunds.
Can I get my skates sharpened at Ice in Paradise?

Yes!
Do you have an option for adults who want to learn how to play hockey?

Beginners can sign up for our Adult Beginner Hockey Clinics. Sessions run for 8 weeks long, continuously all year.
What equipment do I need to play hockey?

Full gear is required. Email the Adult Hockey Director at adulthockeydirector@iceinparadise.org to schedule a fitting. Note: We do not have adult helmets so please purchase your own.
Do I need USA Hockey insurance?

No, but you will need USA Hockey Insurance to play in our leagues.
Are there age restrictions?

All skaters must be 18 years or older to participate.
New Player?

Are you new to town, want to start playing hockey again, or want to start for the first time? Please email adulthockeydirector@iceinparadise.org for more information.
Rules & Regulations

-Over 18 only -Co-Ed -No Checking -3 periods, 20 minutes each -USA Hockey referees -Zero Tolerance for fighting -Individual stats and standings on DASH -Ice in Paradise reserves the right to place players and teams at the appropriate level -Captains are responsible for notifying players of Team Rules. The league reserves the right to make any determination with regard to any rule or situation to change and amend the Rules and Regulation, and its sole discretion without prior notice. -League Registration email confirmation provides rules and league information
Sub fee

Sub Fees apply on an individual basis $35/game Subs must go through the Team Captain or the Adult Hockey Director. Please email adulthockeydirector@iceinparadise.org
Season Length

This season has 12 games total: 10 regular games and 2 playoff games.
Current Season

We are currently in the Spring League '22 Dates: 3/13/2022-5/25/2022
Price

The season cost is $360. If you are in 2+ leagues there is a $100 discount for the total cost. Sub Fees apply on an individual basis $35/game
Divisions

The 3-on-3 league is one division comprised of D3, D4, 40+
Schedule

Each season consists of 1 game per week, 12 games total Wednesday- D3, D4, 40+ Game 1- 6:15pm - 7:30pm Game 2- 9:00pm - 10:15pm
Current Season

Our current season for 3 on 3 is: 3/9/22 - 5/25/22
Price

The season cost is $360. If you are in 2+ leagues there is a $100 discount for the total cost.
Can I sub in the same league?

No, you can only sub on teams that have you on the approved sub list.
Can I sub up or down leagues?

No, you can only sub on teams that have you on the approved sub list.
What does the Payment Plan imply?

The SBAHL payment plan is a down payment at the start of the season and monthly charges that spread the cost out over the duration of the season.
Are skate rentals included in the session fee?

Yes! Skate rentals are included in your LTS class fee on the day of your class.
Is there a family discount?

Yes! We have a family discount that will automatically apply at check out!
What if I need to switch lesson days midway through the session?

Just let the front desk know and we will make the change on our end!
Is learn to skate only for figure skaters?

Learn to Skate offers something for everyone! We want our hockey players to develop strong skating skills so we highly encourage enrollment in our Youth Hockey Program and our Learn to Skate Program. Please email info@iceinparadise.org for more information about our Youth and Adult Hockey Programs.
I have never skated before. Which class should I enroll in?

Ages 5 and under: Tot Starter Ages 6-12: 6-12 Starter Ages 13 and up: Adult/Teen Starter Or Adult/Teen 1
I have skated a few times. How can I get assessed to be placed in a level?

Email Cynthia Anderson, our Assistant Skating Director to schedule a free assessment.
Can I start even though the session has started?

Yes, you can enroll anytime throughout the session and we will prorate you.
Can I get a refund?

Ice in Paradise does not offer refunds on Learn to Skate Classes. We do not roll over missed classes from session to session.
What if I have to miss a class?

If you have to miss a class, you can make up the class on an alternate LTS day, just let the front desk know!
What if I have to miss a class?

If you have to miss a class, you can make up the class on an alternate day we offer Learn to Skate or Young Norqs, just let the front desk know when you check in.
How young can my child start?

This program is for kids 4-11 years old.
We don’t have gear, how can I schedule a gear fitting for the gear exchange program?

No gear? No problem! Email GYHL@iceinparadise.org to schedule a fitting. Fittings take about 15/20 minutes and will need to be completed prior to your first Young Norqs session. We have rental hockey skates for the Hockey Starter class.
Does my child need to know how to skate before starting the program?

No previous skating experience is required. Skaters will start off with our Hockey Starter class which is a beginner skating class in hockey skates. They will learn how to fall down and get up, how to march, glide and stop, all while playing games and having a blast.
Can I get a refund?

Ice in Paradise does not offer refunds.